Feb. 13, 2018 – Online Reviews Claim To Be The Monitor For The Consumer – But Who Monitors The Monitor?

A very good movie is “Enemy of the State” with Will Smith, and in it, his wife (Regina King) asks “who is monitoring the monitors?” She was asking about “deep state” government surveillance, but it applies to consumer protection, like today. There are services claiming to pre-screen companies for consumer benefit and then there are online reviews that are plagued with rigging and fixing problems. So, when we go Beyond The Norm, how can we tell who is giving an honest, real, evaluation online?